FAQ
Click on each section to find out more:
We service and repair all brands of reverse cycle, gas or evaporative cooling systems.
CMS servicing starts at $249.00 inc GST for one system, plus $99.00 per additional system at the same property. For properties with 4+ units, please contact our team.
Depending on the type of system you have and access restrictions, servicing may take anywhere from 30-60minutes per system.
CMS recommends a 12 monthly service of a residential system, and quarterly or bi-annual servicing of commercial systems.
CMS recommends a 12 monthly service of a residential system, and quarterly or bi-annual servicing of commercial systems.
The cleaner your return air filter is, the better your system will perform. We recommend you clean your AC filters regularly, in between servicing; at least once every 3 months. If you are unsure how to do this, please contact our team for direction.
CMS are certified service agents for Fujitsu, therefore can complete repairs under manufacturer’s warranty. If we have installed the system (even if it is not Fujitsu branded), it is best to contact our team in the first instance of a fault.
This can vary depending on the unit, however in our experience, units start to fail at approximately 12-15 years of age. If the unit is above 10 years old and has a significant repair required, this is a good time to start considering replacement. Our team will always do our best to repair rather than replace, however we will also advise when repairs may not be the best course of action.
It is a common misconception that a reverse cycle system needs regular re-gassing. In fact, these systems are designed not to lose any refrigerant gas. If the system is short on gas, there is a leak somewhere that will require repairs, before any further gas can be added.
We accept cash, cheque, EFT or credit card payments. Please note all card payments will incur a 1.75% surcharge.
Yes, CMS offers free-of-charge and obligation-free quotations for new systems to be installed. Please contact our team via the ‘contact us’ page to make a booking.
Installation can vary heavily, from $2,000 for a small wall mounted unit, to $20,000+ for an intricate ducted system. It is best if our technicians attend site and discuss requirements, in order to find the right fit for you and your home. Contact our team to arrange a free site visit.
CMS recommends both Fujitsu and Daikin systems, however we are more than happy to provide quotations for other brands on request. Please let our team know if you have a specific brand in mind when booking a site inspection.
